Refund Policy
We want you to be satisfied with Content Pilot. Please review our refund policy below.
1. Refund Eligibility
We offer refunds for subscriptions within 30 days of the initial purchase or renewal date. Refunds are available for users who are not satisfied with the service, provided that the request meets our criteria for eligibility.
2. Non-Refundable Items
Certain items are not eligible for refunds, including but not limited to: services that have been fully consumed, digital products that have been downloaded or used extensively, and any fees associated with third-party services.
3. Refund Process
To request a refund, please contact our support team at support@contentpilot.online with your account details and reason for the refund request. We will review your request and process eligible refunds within 5-10 business days. Refunds will be issued to the original payment method used for the purchase.
4. Subscription Cancellation
You can cancel your subscription at any time through your account settings. Cancellations will take effect at the end of the current billing period, and you will continue to have access to the service until that time. No refunds will be provided for partial billing periods unless specifically stated otherwise.
5. Exceptional Circumstances
In exceptional cases, such as service disruptions or technical issues that significantly impact your ability to use Content Pilot, we may offer refunds or credits at our discretion. Please contact support for assistance in such situations.
6. Contact Information
If you have any questions about our refund policy or need to request a refund, please contact us at support@contentpilot.online or through our contact form.